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WooCommerce Abandoned Cart – Lite

4.7 rating

75 customer reviews

Average rating: 4.71 out of 5 stars
75 reviews
5 stars
63
4 stars
6
3 stars
4
2 stars
1 star
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Recover sales with WooCommerce Plugin Version: 5.10.0 Last Updated Date: August 25, 2021 Recover over 30% of your lost sales automatically. It’s so easy!
WooCommerce Abandoned Cart- Lite | tychesoftwares.com

Recover sales with WooCommerce

Plugin Version: 5.10.0 Last Updated Date: August 25, 2021
 

Abandoned Cart Pro for WooCommerceRecover over 30% of your lost sales automatically. It’s so easy!

WooCommerce Abandoned Cart plugin works in the background, sending email notifications to your customers, reminding them about their WooCommerce abandoned orders. WooCommerce Abandoned Cart plugin allows you to recover orders that were just a step away from closing. It enables you to create automatic & well-timed WooCommerce email reminders to be sent to your customers who have added your products to their cart, but did not complete the order. As a result, with the WooCommerce Abandoned Cart plugin you will start recovering at least 30% or more of your lost sales. Why let this 30% revenue go unclaimed? From v3.5, WooCommerce Abandoned Cart plugin will track abandoned products & carts even if the customer does not visit the checkout page or does not enter any details on the checkout page like Name or Email.
Benefits
  • Put your cart follow-up process on automation & recover lost orders
  • Make more sales
  • Recover sales from logged-in users.
Why would a customer abandon their shopping cart?
  • Price higher than expected after shipping/taxes
  • Customer decides to wait and look for a better deal
  • Lack of trust
  • Confusion during the checkout process
  • Credit card denied at checkout
  • Urgent matter causes customer to leave
Abandoned Cart Lite plugin enables you to:
  • Recover customer`s WooCommerce abandoned cart in a single click.
  • Identify the WooCommerce Abandoned Orders information, including the products that were abandoned.
  • The plugin now captures WooCommerce abandoned guest carts. A guest user’s cart will be captured on the Checkout page, if it is abandoned after entering the email address.
  • Create unlimited WooCommerce abandoned cart email templates to be sent at intervals that you set – Intervals start from 1 hour after cart is abandoned.
  • Add custom variables like Customer First Name, Customer Last name, Customer full name, Cart Link & Product Cart Information in the email template.
  • Copy HTML from anywhere & create templates using the powerful Rich Text Editor
  • Track WooCommerce abandoned orders value v/s recovered orders value
  • Automatically stops WooCommerce abandoned cart email notifications when a customer makes a purchase or uses the cart recovery link
Abandoned Cart PRO plugin enables you to:
  • Create and customize Exit Intent & Add to cart Popups
  • Offer incentives to customers to return and complete their checkout with discounts and coupons.
  • Add custom variables like Customer Name, Product Information, Coupons, etc. in the email template.
  • Works off-the-shelf as it comes with 3 default WooCommerce abandoned cart email templates.
  • Embed WooCommerce coupons & also generate unique coupons in the emails being sent to customers.
  • Track whether expired coupons are causing cart abandonment.
  • Admin is notified by email when an order is recovered.
  • Track emails sent, emails opened, links clicked for each template/email.
  • Product report allows you to see which products are being abandoned & which are being recovered the most.
  • Create unlimited WooCommerce abandoned cart email templates to be sent at intervals that you set – Intervals start from 1 minute after cart is abandoned.
Support
You can request support from the Contact page.

Description

WooCommerce Abandoned Cart plugin works in the background, sending email notifications to your customers, reminding them about their WooCommerce abandoned orders. WooCommerce Abandoned Cart plugin allows you to recover orders that were just a step away from closing. It enables you to create automatic & well-timed WooCommerce email reminders to be sent to your customers who have added your products to their cart, but did not complete the order. As a result, with the WooCommerce Abandoned Cart plugin you will start recovering at least 30% or more of your lost sales. Why let this 30% revenue go unclaimed?

From v3.5, WooCommerce Abandoned Cart plugin will track abandoned products & carts even if the customer does not visit the checkout page or does not enter any details on the checkout page like Name or Email.

Benefits

Why would a customer abandon their shopping cart?

Abandoned Cart Lite plugin enables you to:

Abandoned Cart PRO plugin enables you to:

100% No-Risk Money Back Guarantee

You are fully protected by our 100% Money Back Guarantee. If you aren’t completely satisfied within 30 days of purchase, you’re more than welcome to a full refund!
Updated: 09 June 2021

Reviews

Average rating: 4.71 out of 5 stars
75 reviews
5 stars
63
4 stars
6
3 stars
4
2 stars
1 star
2
  • Great Features and Amazing support.

    Great plugin and awesome support. Derek went above and beyond to make this plugin perfect for my website.

    98 of 199 people found this review helpful.

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  • Great plugin.

    The plugin is great and is easy to use.

    101 of 204 people found this review helpful.

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  • Best plugin to recover abandoned orders, but needs to block fake orders.

    Best plugin to recover abandoned orders, but needs to find a solution to block sending reminders to fake orders.

    101 of 196 people found this review helpful.

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  • Incredible Support

    We have recently created a WooCommerce Shop where we used Custom Product Addons to capture additional information. By default Abandoned Cart Lite didn’t show this information in the admin. I reached out to support for the plugin and Priyanka got back to me with a solution. Great plugin and amazing support. Thank you

    100 of 202 people found this review helpful.

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  • Good lightweight plugin

    Does the job quite efficiently….even the lite version is quite useful

    103 of 200 people found this review helpful.

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  • Does the job and great support

    This Lite version does the job. Abandoned carts are captured and reminder emails are sent. The setup is easy with the help of the documentation. I have reached out support because I needed to remove/customize reminder emails, and the support was very reactive and efficient. All good.

    103 of 208 people found this review helpful.

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  • Great Plugin & Support

    The plugin works great and the support is absolutely amazing.

    97 of 204 people found this review helpful.

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  • Fantastic Support

    The plugin for forwarding emails to users who have abandoned a cart works great and the support service is fantastic. I thank David for his support!

    103 of 214 people found this review helpful.

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  • Good plugin

    It’s a good plugin for abandoned cart, with coupons.

    106 of 213 people found this review helpful.

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  • Great plugin!

    I bet to all my clients. Very pleased with the functionality of the Lite version. Thanks to the author!

    142 of 274 people found this review helpful.

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  • Very Good

    This plugin allows you to see the abandoned carts of both registered and unregistered users, and also has the option of sending an email to the registered users reminding them of the products they left in the cart. This email is sent after a time that can be configured. Very good!

    148 of 304 people found this review helpful.

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  • Awesome Support

    Awesome support, very friendly and helpful. 5 stars!

    146 of 291 people found this review helpful.

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  • Good Plugin, Helpful Support

    Helpful support services. They put some effort and time to support me in an issue I was having. Good plugin!

    155 of 303 people found this review helpful.

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  • Good Recovery Plugin

    THE ONLY FREE GOOD ABANDONED CART RECOVERY PLUGIN. It works well and the free version is enough to start. Thank you so much !

    150 of 295 people found this review helpful.

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  • Easy and useful

    Easy to use, and even though the free version is very useful

    141 of 296 people found this review helpful.

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  • Good Plugin

    The lite version does really the basic necessary, and it does it well. And will definitely be sufficient for a small ecommerce because paying 119$ every year is really a lot. Good job

    150 of 300 people found this review helpful.

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  • THE BEST FREE WOOCOMMERCE ABANDONED CART PLUGIN ! No need to try any other !

    THE BEST FREE WOOCOMMERCE ABANDONED CART PLUGIN ! No need to try any other !

    152 of 299 people found this review helpful.

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  • Fast Support.

    Support is quick and really helpful. Solution was found to the issue and worked perfectly!

    147 of 289 people found this review helpful.

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  • Works fine

    We saved some abandoned caddies with it.

    150 of 287 people found this review helpful.

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  • Highly recommended.

    One of the most useful plugins for e-commerce websites.
    It gives you the chance to recover abandoned orders.
    Add income, without spending money for ads.
    Easy set up.
    Great support in case you need any kind of help.

    150 of 290 people found this review helpful.

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  • Its so helpfull.

    Its a good plugin but still need some more features like add coupon in email and there should b more email time frame option.

    157 of 305 people found this review helpful.

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  • Great Plugin

    This product has worked great for our business and has allowed us to convert customers that we most likely would not have. It’s very easy to set up and the plugin provides tremendous support if needed.

    153 of 311 people found this review helpful.

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  • Does the job, fast support

    Have been using the plugin for years with no problem. After a recent 500 error on login issue, I reached out to the developer for help and they quickly applied a fix. Courteous, quick response and resolution.

    158 of 299 people found this review helpful.

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  • Work stable, great!

    Plugin work stable and looks great! Thank you for your tool and your time.

    158 of 290 people found this review helpful.

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  • Fantastic support

    Very helpful and the plugin is superb! Big thanks to Chetna and their team for getting issues resolved quickly and professionally.

    163 of 314 people found this review helpful.

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  • Great customer service support

    Great plugin. Easy to use. I wish there are more email templates. You can customize the email templates if you have good knowledge about HTML code. Fast and responsive customer support.

    152 of 303 people found this review helpful.

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  • Great plugin

    This is a great plugin, but I don’t know how to change user name of sender from “Admin” (default) to “My name”. thanks for help

    147 of 300 people found this review helpful.

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  • automatic email submission

    It sent the email of the admin user to their server and subscribed it to a newsletter, without asking for consent or permission. I uninstalled it one year ago, yet tyche software is still sending me spam about their “black Friday deals”

    edit: it has a button “click here to be notified of updates” or something like that. The user pressed it, and the admin email has been subscribed. It should ask which email to subscribe, and not presume that the admin is interested in receiving spam

    153 of 309 people found this review helpful.

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  • Awesome plugin

    Chetna and his team are always active in creating a awesome plugin and responding to users needs in a quick and timely manner. I would highly recommend.

    168 of 322 people found this review helpful.

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  • Great plugin and great support!

    I was having some issues with the plugin but Chetna was very patient and helpful with my request and fixed it in no time! Thank you for making this useful plugin.

    163 of 321 people found this review helpful.

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  • Super easy to setup. Solves an important problem…

    I tried this on one of my client’s site. This gives a bonus chance for the shop owners to try to woo your customers when they are away from the store…

    162 of 317 people found this review helpful.

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  • Do not waste your time with any other plugin, THIS IS THE BEST !

    Do not waste your time with any other plugin, THIS IS THE BEST !
    I have tested all abandoned cart plugins and this one is clearly the best and it works flawlessly !

    Thank you again to the creator !

    150 of 299 people found this review helpful.

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  • Superb

    Best service ever!

    158 of 312 people found this review helpful.

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  • Super nice plug-in

    Using the free version and for now it does all I need
    will give it a few days use but can quickly see that I’ll likely be upgrading to Pro version-for a 99 bucks it’s hard to go wrong

    Wish list for free version
    1. Easy way to format “Abandoned cart reminder” Header

    160 of 307 people found this review helpful.

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  • bad glitch [updated]

    EDIT:
    What I experienced (see my old review) only happened to shopping carts the administrator created. This behavior is a little strange, but it is not affecting any customer. Therefore, I can deal with this issue. I found another issue just now: when I check for recovered shopping carts, it shows the recovered carts twice in the list, and doubles the amount of the additional revenue. Because it seems to do it’s job, and is able to recover some carts, but it still has issues on the back end, I will change my rating from 1 star to 4 stars. Please keep working on it! It is a great tool, but still buggy.

    OLD REVIEW:
    I placed an order, some weeks ago, with my own store, to test some functions. After that, I deleted both the test order and the test customer. Since then, I get a abandoned cart reminder every couple days, for exactly this order. When I the go to the abandoned cart plugin, is there a new order, exactly like the one I deleted, and the order is placed by the test customer I already deleted weeks ago. This is absolutely crazy!! And I don’t know, if my customers probably will get the same thing after they abandoned a cart? This behavior is scary! I will better uninstall it because I don’t know why it develops a life of its own!!!

    154 of 308 people found this review helpful.

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  • Love the plugin but could be better

    The abandoned cart emails work great and so far has been helping us recover lost sales. We noticed a conflict with the latest version of WooCommerce. Whats the best way to seek support ?

    148 of 294 people found this review helpful.

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  • I would give 0 stars if that choice was available!

    None of the features listed in the description are available in the Lite version! Note that it says “Abandoned Cart plugin” in many locations, there is no such plugin, there is “Woocommerce Abandoned Cart Lite” or “Woocommerce Abandoned Cart Pro” and the only thing the lite version does is:

    send an email to the customer with his/her name in it, (at least you can design the email) but no link, no automatic login as in the description! IT’S JUST FREE ADVERTISING FOR THE PRO VERSION!!!

    and the Pro version costs $119 US for 1 web site!!!

    154 of 311 people found this review helpful.

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  • No documentation

    Having a hard time trying to figure out how to set things up.

    159 of 305 people found this review helpful.

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  • Seem to be really good

    programmed and test messages are not sent despite several attempts since yesterday … don’t understand why

    147 of 299 people found this review helpful.

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  • AVOID THE PAYMENT PLUGIN

    Useless product and customer services, after 5 months of continuous problems, they don’t want to refund me, I had problem since 2nd day I purchased the product you can’t upgrade the product from the dashboard, you have to do it from FTP, and it’s very annoying, it was sending emails to purchased order, and any to abandoned, I spent more than 10 hours working for them, with any success, I had the felling that I paid for be a beta-tester, it’s completely a shame. Keep your money or use it with any other tool.

    149 of 297 people found this review helpful.

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  • checkout 404

    Installed and /checkout/ return 404 not found

    148 of 303 people found this review helpful.

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  • Recovered many abandoned carts!

    I have been using this abandon cart plugin on my handmade & personalized anniversary gifts store at <a href="https://jessicawilkeson.com/&quot; target="_blank" rel="noopener nofollow">www.jessicawilkeson.com</a>. It has helped recover many abandoned carts and allows me to immediately get in contact with potential customers. Highly recommend.

    86 of 164 people found this review helpful.

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  • Highly recommended plugin

    It is a great plugin which works perfectly.
    The only thing i would want to be added, is the opportunity to send smileys in the subject line and also be able to see through tracking who press on the mails to open the cart link to keep shopping 

    83 of 163 people found this review helpful.

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  • Highly recommended plugins

    Works great! Thanks

    90 of 174 people found this review helpful.

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  • Fantastic plugins and support

    I used this plugin for one my clients website.
    I had to setup cron manually from server due to some server restrictions, but otherwise it worked perfect.

    Thanks

    82 of 157 people found this review helpful.

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  • Great customer service

    Works great so far, just what I needed, thanks!

    82 of 165 people found this review helpful.

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  • Fantastic plugins and support

    Simple, customizable plugin that does exactly what it is supposed to. Chetna Bhutka is generous with support!

    86 of 167 people found this review helpful.

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  • Fantastic support team

    Great and must need plugin

    81 of 159 people found this review helpful.

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  • Great Plugin

    I am using the free version for my site. The plugin is great for what it does. The setup was really easy and I was sending abondoned cart emails in no time with very little customization to the email templates.

    I must say contrary to many plugin authors, Chetna Bhutka offers super awesome customer support. I was facing a customization issue and he sent me an edited version of the code. I mean no one does that for a free version but had to say I am really impressed. I will surely be happy to pay for the pro version.

    Keep up the good work Chetna.

    78 of 161 people found this review helpful.

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  • Good plugin

    i think this is a feature that should be as default in woocommerce, at least to see the abandoned carts info. Thank you for the plug in.

    80 of 163 people found this review helpful.

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  • Great Plugin

    We use the Abandon Cart plugin for Woocommerce and the support they have is excellent. Thanks for the help Vishal!

    80 of 164 people found this review helpful.

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  • Fantastic support team

    The free plugin was not compatible with a paid currency convertor plugin that I use. I worried that I would first have to upgrade to the paid plugin to get any help on that, but Chetna provided a custom fix within 2 days.

    Thank you for the quick fix. It works great!

    This must be the best and fastest support I have received from a plugin developer all year. Keep up the good work!

    79 of 159 people found this review helpful.

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  • Amazing Support

    It does exactly what is expected for this kind of plugin.

    Their support is great too!

    82 of 169 people found this review helpful.

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  • Fantastic plugins and support

    First of all, Thanks for the great plugin.
    i used it in my other site…
    i want to know, i try to install the plugin on my other website with the woocommerce new version but its don’t work…
    i hear that you have a great support team so it will be great if you can help me figure it out

    82 of 165 people found this review helpful.

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  • Fantastic plugins and support

    Very helpful.This plugin has helped us recover a few orders since we got it

    81 of 166 people found this review helpful.

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  • Great Plugin

    super productive plugin! and a crazy support ! you people are so nice. i created about 6 plugins and i never give such a great support like you !

    thank you thank you !

    76 of 159 people found this review helpful.

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  • Highly recommended plugins

    Good plugin

    81 of 162 people found this review helpful.

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  • Fantastic support team

    Works in testing mode

    77 of 158 people found this review helpful.

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  • Great Plugin

    This plugin is GREAT, the Pro is THE BEST!

    79 of 163 people found this review helpful.

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  • Fantastic plugins and support

    excellent plugin

    76 of 157 people found this review helpful.

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  • Good plugin

    Don’t listen to haters. This works

    82 of 163 people found this review helpful.

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  • Amazing Support

    Easy money.I’m using the plugin on my shop. Installation is very easy and it works great. I’ve already recovered some orders, it doesn’t cost any effort.

    Support is fast and extensive.

    84 of 164 people found this review helpful.

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  • Fantastic plugins and support

    Works as advertised.Works as advertised. Meets the basic requirements.

    76 of 159 people found this review helpful.

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  • Great customer service

    Great plugin, great team.A simple plugin that works as advised. The team has been very helpful for the plugin installation. Thanks a lot!

    81 of 164 people found this review helpful.

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  • Great customer service

    Great support and value; buy it.This plugin works as described: the lite version doesn’t cut down in functionality. You can have your orders recovered and save on sales. Depending on what you are selling, this can be a few orders to justify ordering the full package – i’m only a few away!

    Very recommended!

    83 of 167 people found this review helpful.

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  • Good plugin

    Currently using the Lite version of the plugin, and even that version is a steal. The Lite version offers all the basic functions you would need for your orders to be recovered. Have it recover your sales and this plugin – and especially the paid version – will pay itself back in no time. Even support on the Lite version is sublime, so one can only imagine how they will support the Pro version. Highly recommended for any e-commerce shop owner.

    82 of 164 people found this review helpful.

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  • Great customer service

    Woocommerce Abandon Cart lite, this is one of the latest plugins that I have added to my website. I noticed an ad on FaceBook for a similar plugin but when I investigated I found the cost was to high for my website business. But what the ad did was spark my interest in abandon cart plugins. With a quick search I found Woocommerce Abandon Cart plugin.

    I am one of those people who watch their website often, well maybe more than often because I also use a live chat plugin and it is helpful to tracking the coming and going of customers.

    In the past I have often wondered when I have seen someone get to the checkout and then leave the site.

    Learning about and installing this plugin has helped me track the customers who abandon my cart and it provides me with an understanding as to why they abandoned. This has been very helpful.

    Also very helpful is the quick support provided by the people behind this plugin. Initially there was a conflict in my site with another installed plugin, This issue was resolved quickly and I was informed of the process during the procedure. It always feels good when you know there is someone somewhere who has your back!

    Some abandon cart plugins promote how much more income the plugin will provide you, this may be true for some websites but for mine the ability to contact customers and help them if there is a problem is the real value.

    I highly recommend you try the Woocommerce Abandon Cart plugin and see for yourself, you will be glad that you did.

    Bill Wilby Strida Canada West

    84 of 165 people found this review helpful.

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  • Fantastic plugins and support

    Thanks a lot for you’re really good work and you’re really great and fast support !

    86 of 171 people found this review helpful.

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  • Great Plugin

    We had an issue with the way Abandoned Cart Lite was applying sales tax so I asked about it on the WordPress support forum… These guys responded right away with a fix. Very impressed. Thanks!

    81 of 166 people found this review helpful.

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  • Superb WooCommerce Extension

    thebodyshape – This plugin worked in testing mode and returned an e-mail. I guess it would be also working for the latest 3.5.1. WP version and latest WooCommerce. Update the version compatibility guys.
    jondennis – I have changed my rating for you. The error with the icon image 404’s don’t hinder the plugin at all. Very good plugin. Like it a lot 
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    80 of 163 people found this review helpful.

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  • Fantastic plugins and support

    nortont — I like it

    86 of 164 people found this review helpful.

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  • Fantastic support team

    jondennis — Very good plugin. Like it a lot 
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    80 of 161 people found this review helpful.

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  • Superb WooCommerce Extension

    timmathews — This plugin helps us reach those customers that do not complete the checkout process. What a valuable plugin. Laser Pegs have converted THOUSANDS of abandoned shopping carts, thanks to this plugin, Abandon Cart Pro. We love it. Great plugin, the best features and support is superb! 5 Stars! We highly recommend the PRO version, more control, email EVERY DAY until they come back… WE LOVE IT!

    85 of 169 people found this review helpful.

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  • Great customer service

    felipetto — The plugin is very good and quick, helpful development team to abide by the community’s requests, such as when I asked to have added strings in translation and they arranged quickly. They are to be congratulated!

    82 of 165 people found this review helpful.

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  • Fantastic plugins and support

    krko — Works fine, simple and effective.

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    98 thoughts on “WooCommerce Abandoned Cart – Lite

    1. Had to disable it after conflict from latest woocomerce base update 🙁 hope plugin is updated soon, great product otherwise!

    2. Hello,
      I have tested your plugin, but I can’t translate it.
      I made a woocommerce-ac-hu_HU.po file into the /i18n/languages/ folder, but if I send a test email the words still have english.
      Have you got any idea?
      Thanks.
      Laszlo

      1. Hi Laszlo,

        You need to add both “woocommerce-ac-hu_HU.po” & “woocommerce-ac-hu_HU.mo” files under the “woocommerce-abandoned-cart/i18n/languages” folder.

        If you have added “.po” and “.mo” files in the languages folder of our plugin and still you do not get the translatable string in the test email then please create the ticket on “ticket at tychesoftwares dot uservoice dot com” ticketing system. So I can more communicate about this.

        Let me know if you have any question with this.

        Regards,
        Chetna Bhutka

    3. My abandon cart lite having a trouble of currency conversion if some one place a order in euro or aed its converting it into $ can i solve this issue or any other solution please suggest

      1. Hi Zohib,

        I have created the ticket in our ticketing system for your query. So we can more communicate on this. I have replied you through the ticketing system “ticket at tychesoftwares dot uservoice dot com”.

        Can you please please check the INBOX or SPAM folder of your email address and confirm it?

        :Chetna

        1. Hi Zohib,

          I have again sent an email to your email address. Kindly check the SPAM or Inbox folder of your email address and confirm it.

          If you still not receive my email, then it would be great if you can create the ticket on “ticket at tychesoftwares dot uservoice dot com”.

          :Chetna

            1. Hi Zohaib,

              I have replied to you via ticketing system. As I am able to receive your email with the same query on the ticketing system.

              Regards,
              Chetna Bhutka

    4. The site I am looking to use this plugin on has guest checkout enabled. How can it send emails if people do not put in their address? Does the plugin modify the checkout in any way to lead with email capture? I’m just not seeing how it “works” unless you are a logged in/registered user. That is still valuable but it misses out on a huge segment of users those who are first timers.

      Thank you,
      Joe

      1. Our Abandoned Cart Lite plugin is capturing the guest user’s abandoned cart when the user will enter their email address on the checkout page and send them abandoned cart reminder email.

        >> How can it send emails if people do not put in their address?

        If the user will not enter their email address on the checkout page then our plugin cannot capture the cart and cannot send an abandoned cart reminder email.

        But if the guest user will add the product to the cart and visits the cart page then we are capturing the cart as a “Visitor” cart. The visitor cart will have details of the products.

        The user has entered the email address on the checkout page and move out from the email address field, we immediately capture the email address and his cart details. Also, we will capture the First name, Last name if the user will enter it on the checkout page.

        >> Does the plugin modify the checkout in any way to lead with email capture?

        No, we are not modifying the fields of checkout page to capture the abandoned cart.

        Kindly let me know if you have any further queries.

        1. So all the user has to do is put the information in, they do not have to submit? The plugin will capture if they just enter into the field?

          1. Hi Joe,

            >> So all the user has to do is put the information in, they do not have to submit?

            The user does not need to submit their information. The cart will be captured when the guest user will enter the email address in the “Email Address” field on the checkout page.

            Also, I would like to let you know that logged-in user’s cart will be captured from the time when the user will add the first product to their cart.

            Let me know if you have any question with this.

            Regards,
            Chetna Bhutka

    5. Hi there
      I have just downloaded the abandoned cart lite for our charity’s website which includes woocommerce. I have activated it and am now trying to create a new email template. There is an initial one already there which I have activated but when I try to create a new template in the section where you should be able to write your email with short code etc there is a blank section with add media button at the top then under that there is add testimonial but if you click on it nothing happens. There is no bold, colour change, short code, text size etc as there should be in a post or page but you cannot click on the middle blank section to write anything. There is also the 2 toggles for text and visual but they don’t work. Is there a conflict between the plugin and our theme? Do you think if we bought the pro version this would solve the problem or would it bring up the same issues with the template?
      Thanks for any help you can offer!

      1. Hi,

        Thank you for explaining issue in detail.

        We are using WordPress default “wp_editor” for Email Body section under the Add/Edit email template page in our Abandoned Cart Lite and Abandoned Cart Pro for WooCommerce plugins. So I am not sure whether the Email Body section will be working fine in our Abandoned cart Pro plugin version.

        I have created the ticket on our ticketing system “ticket at tychesoftwares dot uservoice dot com”. I have replied you for your query through the ticketing system.

        Can you please please check the INBOX or SPAM folder of your email address and confirm it?

        :Chetna

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    Versions Tested:

    Plugin Version: 5.10.0
    Last Updated Date: August 25, 2021

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